Information Security Incidents

Please read the following notices to learn more about recent information security incidents involving Premier Health and/or a third-party business associate that might have involved your private health information:

Notice Of Data Event

Premier Health, July 2025

What Happened? Premier Health Partners (“Premier Health”) is providing notice of a cyber incident that may impact the privacy of some information of certain individuals. On July 12, 2023, Premier Health became aware of suspicious activity related to certain systems within its environment. As a result, Premier Health launched an investigation to determine the nature and scope of the activity. Through this investigation, Premier Health determined that files on certain Premier Health systems were subject to access and acquisition by an unauthorized party at varying times between June 7, 2023 and July 12, 2023.  Following this discovery, Premier Health began reviewing the affected systems to determine what, if any, sensitive information was contained within the systems in question, which recently concluded.  Please note that we do not have any evidence to indicate that your information was subject to actual or attempted misuse as a result of this incident.

What Information Was Involved? While the affected information varies for each individual it can include: name, date of birth, Social Security number, driver's license number or state issued identification number, passport number, individual taxpayer identification number, digital signature, login credentials, financial account information, medical information, and health insurance information.

What We Are Doing. Premier Health is sending letters to impacted individuals where address information is available.  Within these letters, Premier Health will offer complimentary credit monitoring services and information on resources available to you to help protect your information, should you feel it necessary to do so. Individuals who have questions about this incident can contact Premier Health’s dedicated assistance line at (855) 507-7876(855) 507-7876 Monday through Friday, 9:00 a.m. to 9:00 p.m., Eastern Time.

We take the confidentiality, privacy, and security of our records seriously. Upon learning of this event, we moved quickly to investigate, assess the security of our systems, and notify potentially affected individuals. All Premier Health services are fully operational and there has not been and will not be any interruption in service. We also promptly notified law enforcement. As part of our ongoing commitment to information security, we are reviewing our policies and procedures to reduce the likelihood of similar future events.

What You Can Do. While we are unaware of any actual or attempted misuse of any information as a result, we encourage clients to review their account statements and health insurance account records for suspicious activity, and to report all suspicious activity to the institution that issued the record immediately.

Premier Health encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. Premier Health is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files.  The relevant contact information is below:

For more information. Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC  20580; www.identitytheft.gov; 1-877-ID-THEFT ((1-877-438-4338); and TTY: (1-866-653-4261).

Instances of known or suspected identity theft should also be reported to law enforcement or the individual’s state Attorney General.