Billing

We are committed to providing you reliable and convenient billing services. In this section, you'll find the billing and insurance information that Premier Health patients ask about most often.

Premier Health Billing FAQs

Find answers to frequently asked billing questions, including when and how you will be billed, if we bill primary and secondary insurances, and what to do if you need financial assistance.

Premier Health Billing and Payment Process

View helpful information about our billing and payment process, including pre-registration, billing cycles and requesting itemized bills.

Reading Your Premier Health Bill

Find a sample patient billing invoice, along with information that explains how to read your hospital bill and more.

Premier Health Financial Assistance

We offer financial assistance to help patients with limited funds or insufficient insurance coverage. If you need help paying your hospital bill, learn about our financial assistance programs and payment plans.

Fidelity Health Care Billing

Our patient accounting department will bill your insurance provider, Medicare and/or any supplemental health insurance that you have. Please remember that you are ultimately responsible for payment of the account.

Once your insurance company has processed the claim, any amount indicated by them as your responsibility will be billed to you. Your insurance company should send you an explanation of your health care benefits (EOB) showing total charges, payments and any co-payment or deductible amounts you are responsible for paying. Please contact your insurance company with any questions about your EOB and what your insurance company paid or denied.

To Reach Us

We're happy to answer your billing questions. Here's how to reach us.

All hospitals
For Atrium Medical Center, Miami Valley Hospital, and Upper Valley Medical Center, contact:
MedAssist: (937) 203-4886(937) 203-4886 or (888) 566-4856(888) 566-4856
Monday-Thursday, 8 a.m.-8 p.m., and Friday, 8 a.m.-6 p.m.

Fidelity Health Care
(937) 208-6400(937) 208-6400 or (800) 946-6344(800) 946-6344

Premier Physician Network
MedAssist: (937) 203-4886(937) 203-4886 or (888) 566-4856(888) 566-4856
Monday-Thursday, 8 a.m.-8 p.m., and Friday, 8 a.m.-6 p.m.